Front Desk Receptionist

Hotel Yoga Mart · 📍 Palembang, Sumatera Selatan · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
Hotel Yoga Mart is seeking a dedicated Front Desk Receptionist to join our team. We are looking for someone who is friendly, professional, and has excellent communication skills. The ideal candidate will be responsible for greeting guests, managing reservations, and ensuring a smooth check-in and check-out process. If you are passionate about hospitality and customer service, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure,Manage and update guest reservations and room assignments,Handle check-in and check-out procedures efficiently,Provide information about hotel facilities, amenities, and local attractions,Process payments and manage room charges,Maintain a clean and organized front desk area,Coordinate with housekeeping and other departments to ensure guest satisfaction,Handle guest inquiries and complaints professionally

🎓 Kualifikasi & Syarat

High school diploma or equivalent,Minimum 1 year of experience in a front desk or receptionist role,Excellent communication and interpersonal skills,Strong organizational and multitasking abilities,Familiarity with hotel management systems and software,Ability to work well under pressure and meet deadlines,Friendly and professional demeanor,Fluency in Indonesian and English

🛠️ Keahlian

Customer serviceProblem-solvingAttention to detailTime managementBasic computer skillsMultilingual skills
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